Want to Cry (Happy)

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Member Posts: 776
edited April 2021 in Weekly Discussions
I just called the place that fitted me from my breast prosthesis/form to find out who I pay for my cost share of what remained after insurance paid. I found out they just wrote off my patient cost share and the order has been put in. I had been waiting to get my EOB to find out my cost share and with terrible mail here, I just got it- even though the authorization was done on 12/14. That is $700 I don't have to come up with.
The lady had told me if I couldn't pay it, they would help me out or work with me on it. I had no idea they planned to just completely write it off.
Happy tears for this face today.

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Comments

  • Member Posts: 196
    edited April 2021
    legaljen1969 - I'm happy for you too! There are some good people left in this world of ours.
  • Member Posts: 776
    edited April 2021
    @andreacha, That was definitely welcome news. I had the fullest of intentions on paying for it, and I have an email in to them stating the same. One of the owners told me this is pretty much standard practice for them. I know they are very generous. It wasn't that I couldn't or wouldn't pay. I didn't even ask for consideration. I just called to let them know I had just found out my cost share yesterday and needed to know whether I paid them or the vendor that manufactures the form. It wasn't clear. She said it was done now and I should find a way to pay it forward. Our mail is just notoriously slow and it took forever for the EOB to get to me. I had to call my PCM about another referral and he reminded me I could have looked it up online too.
    Anyhow, I will definitely find some way to pay it forward.
  • Member Posts: 776
    edited February 2021
    @andreacha. I have been following your journey too. I hope things are starting to move along a little better for you. My thoughts and prayers are with you.
  • Member Posts: 470
    edited February 2021
    @legaljen1969 - that's great news! I love it when humanity wins!
  • Member Posts: 394
    edited February 2021
    This is great news!
  • Member Posts: 48
    edited February 2021
    There are still many wonderful people in this world that go out of their way to be generous and kind. This is awesome. So very happy for you.
  • Member Posts: 134
    edited February 2021
    Such a heart warming story !!!!
  • Member Posts: 196
    edited February 2021
    I'm very happy for you. I work insurance, so I know how expensive copays and coinsurance can be.
  • Member Posts: 335
    edited February 2021
    Awesome news. There are still compassionate people and compassionate companies out there.
  • Member Posts: 787
    edited February 2021
    Excellent! Good people!
  • Member Posts: 205
    edited February 2021
    Another one for Thankful Thursday! Yay! Love it!
  • Member Posts: 776
    edited March 2021
    @BuckeyeShelby, I was not expecting them to write it off at all. I had been putting a little money aside knowing I would have some copay due. When the lady was here doing my measurements she had indicated that they would "help me out" with the copay. I thought she meant she would work out a payment plan.
    @JaneA- this group is definitely a compassionate company AND compassionate people.
    I love happy endings too. I am just not so used to them happening to me.

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